Returns & Exchanges

At Beauty Depot O-Store, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you may return unopened items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring all seals are intact to qualify for a refund or exchange.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.